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The Art of Being Remembered: How Wedding Pros Build Referral-Driven Businesses

Smart Strategies for Word-of-Mouth Growth

Weiwei Tan's avatar
Weiwei Tan
Oct 20, 2025
∙ Paid
Two people shake hands in a symbolic gesture.
Photo by Malcolm Broström on Unsplash

You can have the best portfolio in the world, but in the wedding industry, your next client probably comes from a conversation you’ll never hear.

Maybe it’s a bride’s mother chatting with her friend at brunch. Or a bridesmaid texting her engaged cousin. Or an aunt who remembers the vendor who made her feel special on her niece’s big day.

That’s the invisible engine behind a thriving wedding business: referrals. And understanding who actually drives those decisions and why can change everything.

Featuring:

Hellen Lie | Founder & Creative Director of Rosette Designs
Contact: hello@rosettedesigns.com

The Real Decision Makers

The person who contacts you isn’t always the one making the call.

“In most Asian weddings, the paymaster decides,” says one planner. “Whoever pays tends to have the final say.”

Couples might do the research and shortlist their dream team, but parents or grandparents often make the ultimate decision, sometimes without ever meeting you. Recognising who holds influence helps vendors tailor their communication and earn trust beyond the couple.

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